We offer a 30-day return policy. To be eligible, items must be unworn or unused, with tags, in their original packaging, and accompanied by proof of purchase. To request a return, contact us at sales.riyadhchain@gmail.com before sending the item. Damaged, defective, or incorrect items should be reported immediately. Certain items, including sale items, gift cards, personalized/custom products, perishable goods, and hazardous materials, are non-returnable. EU customers may cancel or return orders within 14 days as permitted by applicable law.
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method within 10 business days, although your bank or card provider may require additional processing time. For any return or refund questions, please contact us at sales.riyadhchain@gmail.com.